Online mediation is any structured conversation between two people in disagreement, supported by a neutral third party over the internet rather than in a room. In the UK that ranges from accredited family mediators delivering MIAMs and court-track mediation by video, through to informal guided-conversation tools like Meedi8 that sit outside the regulated system. The right format depends on what you are trying to resolve.

No. Meedi8 is a guided-conversation tool, not a Family Mediation Council (FMC) accredited mediator. We do not conduct formal mediation, MIAMs, or court-track family mediation. If your situation needs a registered mediator — for example, you are heading toward family court — the FMC directory is the right starting point.

It helps for the everyday disagreements that are too small for a lawyer but too sticky to leave alone — co-parenting friction, repeated arguments with a partner, a falling-out with a sibling or flatmate. Meedi8 is at its best when both people are willing to talk and just need a structure for doing it without it spiralling.

Meedi8 is not the right fit if you need a formal mediated agreement, a MIAM certificate for court, or legal advice. It is also not the right fit if you are experiencing domestic abuse — your safety comes first. In the UK call 999 in an emergency or the National Domestic Abuse Helpline on 0808 2000 247.

The Family Mediation Council maintains a public directory of accredited family mediators across the UK at familymediationcouncil.org.uk. You can search by postcode and most mediators offer online sessions alongside in-person ones.

A first guided session is free. You do not need to create an account to start — type what is going on and the conversation begins.